I led the end-to-end design of an immersive retail experience that brought Samsung’s connected home ecosystem to life

Samsung Connected Living is Samsung’s concept of a smart home ecosystem where many devices (phones, TVs, appliances, lights, etc.) are connected and can work together automatically.  

Smart homes are powerful, but many consumers struggle to understand how connected devices work together in real life. While Samsung SmartThings enables seamless device connectivity, customers rarely experience these benefits before purchasing. To address this gap, we partnered with Best Buy retail locations across North America to create a simulated home environment where customers could experience Samsung Connected Living in action.The experience allowed shoppers to see, interact with, and understand how devices seamlessly work together in everyday routines.

Role
Lead Designer

Client
Samsung

Agency
Valtech

Samsung Family Hub

We designed a Connected Living booth that replicated a modern home environment inside BestBuy stores.

Customers could experience how devices seamlessly work together in everyday routines.

Booth Interaction

The Connected Living retail experience helped

Increase awareness
Customers better understood the benefits of connected ecosystems.

Drive ecosystem thinking
Shoppers began considering multiple connected products instead of single devices.

Empower retail storytelling
BestBuy associates gained a clear narrative to demonstrate smart home capabilities.

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